All-You-Can-Eat Helpdesk Support

Helpdesk Support

End-users are human.

Shouldn't their IT support should be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The InfoAge Solutions Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

InfoAge Solutions's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the InfoAge Solutions technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to InfoAge Solutions's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the InfoAge Solutions Network Operations Center (NOC). We track serial numbers, license expiration, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

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Remember the vignette performed by Monty Python’s Flying Circus in which two diners float down into a dive filled with Vikings for a breakfast that doesn’t have much SPAM® in it? Back in the 1970’s, t...

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Our Valued Customers!

Baltimore Child Abuse Center BCACI

2300 N Charles St #400, Baltimore, MD 21218
http://www.bcaci.org/
  • IAS’ Accounting Platform
  • Intuit certified secure platform for QuickBooks.
  • Security Certifications - Intuit, PCI DSS, HIPAA/HITECH, AICPA SOC (SOC1, SOC2), Safe Harbor, ISO27001, SOX CORBIT
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Contact Us

Learn more about what InfoAge Solutions can do for your business.

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Call us today888.644.2407

8403 Colesville Road Suite 1100
Silver Spring, Maryland 20910

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